Online

Enroll online using a computer.
Remember, you will need to have your NCID ready in order to link your Medicaid account and enroll.
Mobile app

Enroll from your smart phone (Android or iPhone).
To get the app, search for NC Medicaid Managed Care on Google Play (Android) or the App Store (iPhone).
Learn more about the free mobile app at Get answers.
Remember, you will need to have your NCID ready in order to link your Medicaid account and enroll.
Phone
Call us to enroll. The call is toll free. We can speak with you in other languages.
Phone: 1-833-870-5500
(TTY: 711 or RelayNC.com)
Hours of operation: We are open from 7 a.m. to 5 p.m., Monday through Saturday.
Mail or fax
Mail your enrollment form to us at:
NC Medicaid
PO Box 613
Morrisville NC 27560
Or fax it to us at 1-833-898-9655.