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Important update: For now, North Carolina will not change Medicaid to Managed Care. You will keep getting your Medicaid services from the State the way you do now. Your coverage will stay the same. You can go to the primary care provider (PCP) you have now. You do not need to choose a health plan. To learn more, go to Get answers.

Important update

For now, North Carolina will not change Medicaid to Managed Care. You will keep getting your Medicaid services from the State the way you do now. Your coverage will stay the same. You can go to the primary care provider (PCP) you have now. You do not need to choose a health plan.

Get answers
Questions?

We can help. Call us to get answers to your questions about NC Medicaid Managed Care. The call is free.

Phone: 1-833-870-5500
(TTY: 1-833-870-5588)
Hours of operation: 7 a.m. to 5 p.m., Monday through Saturday

Or use the chat tool to chat with us online.

For answers to common questions, go to Get answers.